Now the following advices for training a housemaid are my own personal views. I’m not aware of any manuals which outline step-by-step how to train a housemaid. To begin with she should be treated fair and equitably. She is after all an individual and not paid to be viewed as a personal slave. Treat the relationship in a friendly and professional manner.
When she first arrives and especially if she has had a long plane ride and likely suffering from jet lag, give her a few days to adjust and adapt to these differences. Begin with letting her become gradually familiar with your house and routine. It’s a good idea to list her tasks, your expectations and the do’s and don’ts in writing as well as verbally. I do believe to as much as possible a housemaid should have set hours, a regular routine and at least one day off per week. If she is expected to assist late at night or with special events, be flexible with the schedule. For example, if it is known she is going to work extra late one night, let her have a lighter work load during the day. If unexpected guests arrive resulting in a late night, allow her to sleep in later the next day (just like you are likely doing).
When reviewing the schedule of tasks, not only explain them clearly to her but demonstrate to her how you like certain things cleaned or attended. Observe her as she in turn performs these tasks. DO NOT ASSUME she will know what cleaning products are used and where. Make sure to show her (repeatedly if need be) which cleaning products are used where and when.
If the housemaid is using household appliances it is imperative she is shown on where and how these appliances are used. Housemaids are notorious here for damaging and going through vacuum cleaners. They are less likely to remember changing and cleaning vacuum bags. She will likely need to be reminded to do that. Housemaids are also notorious for forgetting to clean the lint catcher from the dryer and will also need to be reminded to do so. Do not expect your housemaid to know anything about voltage and currents.
Have patience while the housemaid learns your ways. She may not think or realize she may be arranging or putting things in places different from where you would like them to be. Simply correct her and show her where you want items stored. A housemaid will not automatically know items that are valuable keepsakes, fragile or delicate. You will need to clearly explain what must have special care and attention. Accidents can and will happen. Teach her and remind her to be careful. Again, the kind of items in your home may be foreign to her and she will simply not realize if she is treating something too rough.
Be firm and professional when needed but avoid losing your temper with a housemaid. This will cause intimidation and resentment and disloyalty. On the subject of loyalty, some housemaids will become very loyal and protective of you and your family. Some will view you solely as the pay check and can only be trusted to a degree. Most individuals employing a housemaid do tend to keep valuables in secure places which the housemaid is not privy too rather than invite trouble by leaving jewels or monies in the open.
Most individuals do not allow a housemaid to clean their master bedroom unless they are also present. This is a matter of personal choice and preference.
Again, be clear on demands, rules and expectations. Some housemaids may be educated and know how to use the internet and email. Are you going to allow them access to your computer or suggest she go to a cyber café on her day off? In this regards, if you do not have a password on your computer, it’s probably a wise idea to do so. And on this subject, if you have wireless internet or any routers or modems, make sure she knows such delicate items are not to be touched and should not be picked up and dusted.
When one hosts a party or has a large group of guests and as a result, the housemaid has additional work to perform, it is a good gesture to show ones appreciation by giving her extra dollars or some other rewards at the end of the evening.
In general treating a housemaid with respect and kindness rather than as a dictator or indifference will make a world of difference in the response and productivity received from her services.